Privacy Policy

yourefficienthome.co.uk provides an online service owned and operated by Jacpod Limited (“yourefficienthome”, “we” or “us”). Please take the time to review this privacy statement which explains the information that yourefficienthome collects about you, how we use it, and your rights in relation to that information. Jacpod Limited is the data controller of the personal information collected via or in connection with our website (www.yourefficienthome.co.uk) (the “site”).

What personal information do we collect about you?

We collect personal information from you when you provide it to us directly and through your use of the site. This information may include:

  • Information you provide to us when you create an account with us, which will include your name, email address and password;
  • Information you provide when using the site, for example your telephone number, searches, reviews and comments;
  • Information you provide to us when you enter a competition or participate in a survey; and
  • Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our sites.
  • Any other information that you give us when you contact us, provide feedback or request marketing to be sent.

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Our basis for processing under UK data protection law

Generally, we rely on your consent to process the personal information collected via our site, so that we can provide you with the services we offer; for example, when you create an account with us or browse for products. You can withdraw your consent at any time (see ‘Storage and Deletion’ below), but if you do so we will need to delete your account and you will no longer be able to conduct any transactions via our sites.

We may also process your personal information where it is in our legitimate interests to do so, in order to maintain our sites and conduct our business. For example:

  • We conduct an analysis on our user base and the searches made via our sites;
  • We must share your personal details with one of our installer partners, in order to provide you with the intended service of the Site

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Marketing & Advertising

We love to communicate with our users and so, we may use your personal information to send you marketing, including by email, SMS or post. Some of these messages may be tailored to you, based on your previous use of our site.

If you no longer want to receive marketing communications from us (or would like to opt back in), you can change your preferences at any time by contacting [email protected]  or clicking on the ‘unsubscribe’ link in any email.

If you unsubscribe from marketing, please note we will still contact you with service messages from time to time.

You may also see adverts for our sites on third party websites, including on social media. These ads may be tailored to you using cookies (which track your web activity, so enable us to serve ads to users who have visited our sites) and/or similar technologies. Where you see an ad on third party websites or social media, this may be because we have engaged the third party or social network to show ads to our users, or others who match the demographic profile of our users. In some cases, this may involve sharing your email address with the third party or social network so that they can identify you as one of our users. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third party websites.

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